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Privacy Policy

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This policy explains how Tradexo collects, uses, and safeguards your personal information. Please read it carefully before using the platform.

Privacy Policy

Last Updated: 23 June 2026

Welcome to Tradexo ("Platform", "Tradexo", "we", "our", or "us"), operated by The Webcorners.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you use Tradexo, including our website, mobile applications, and related services.

1. Information We Collect

A. Personal Information

When you register or use Tradexo, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Business Name
  • GST Number (if applicable)
  • Company Address
  • City, State, Country
  • Profile Information
  • Identity Verification Documents (if required)

B. Business Information

For suppliers, manufacturers, traders, and service providers:

  • Business Description
  • Product Information
  • Service Information
  • Company Logo
  • Catalogs & Documents
  • Business Contact Details

C. Lead & Communication Data

  • Buyer inquiries
  • Seller responses
  • Quotation requests
  • Messages exchanged through Tradexo
  • Call and communication logs (where applicable)

D. Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Referral Source
  • Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Verify businesses and users
  • Facilitate buyer-seller connections
  • Generate and deliver business leads
  • Improve platform performance
  • Provide customer support
  • Prevent fraud and abuse
  • Send important notifications
  • Process payments and subscriptions
  • Comply with legal obligations

3. Business Listings & Public Information

Information submitted for business listings may become publicly visible on Tradexo, including:

  • Business Name
  • Products & Services
  • Contact Information
  • Company Profile
  • Location Details
  • Business Images

By publishing a listing, you consent to displaying such information publicly.

4. Lead Sharing

When a buyer submits an inquiry:

  • Buyer details may be shared with relevant sellers.
  • Seller details may be shared with interested buyers.
  • Tradexo is not responsible for transactions conducted outside the platform.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze traffic and usage
  • Deliver personalized experiences

Users may disable cookies through browser settings, though some features may not function properly.

6. Third-Party Services

We may use third-party providers for:

  • Payment Processing
  • SMS Services
  • Email Services
  • Analytics
  • Cloud Hosting
  • Customer Support

These providers may access information only to perform services on our behalf.

7. Data Security

We implement reasonable security measures including:

  • Secure servers
  • Encryption where applicable
  • Access controls
  • Regular monitoring

However, no internet transmission or storage system is completely secure, and absolute security cannot be guaranteed.

8. Data Retention

We retain information:

  • As long as your account remains active
  • For legal and regulatory compliance
  • For dispute resolution purposes
  • To enforce platform agreements

Upon account deletion, certain records may be retained where required by law.

9. User Rights

You may:

  • Access your personal information
  • Update account information
  • Request correction of inaccurate data
  • Request account deletion
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

10. Children's Privacy

Tradexo services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

11. International Data Transfers

Your information may be stored or processed on servers located in India or other jurisdictions where our service providers operate.

12. Limitation of Liability

Tradexo acts as a technology platform connecting buyers and sellers. We do not guarantee:

  • Product quality
  • Seller authenticity
  • Transaction outcomes
  • Delivery commitments

Users are advised to conduct independent verification before entering into transactions.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date.

14. Contact Us

Tradexo
Operated by The Webcorners

Email: support@tradexo.in
Website: Tradexo

For privacy-related concerns, requests, or grievances, please contact us at the above email address.